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Date: May 20,
2008
Presenter: Curt Coffman, Co-author
of “First Break All the Rules” and internationally-known speaker
Topic: Unleashing
Human Potential:
Understanding the new workplace and the adjustment
to managing people's heads and hearts vs. hands and feet.
 Now
an independent researcher, New York Times best-selling author, speaker and
consultant, Curt Coffman spent 22 years at the Gallup Organization and
served as its Global Practice Leader for employee and customer engagement
consulting. Currently, Coffman serves as Executive Fellow at the Daniels
School of Business at the University of Denver.
Coffman has consulted with many Fortune 100 and 500 companies, and his
work has spanned the Western Hemisphere,Europe, Asia, and the Middle East.
His mission is to help organizations understand the key characteristics of a
positive, productive, customer-oriented work environment. His research and
consulting insights help organizations measure and manage workplace and
customer conditions that show linkage to business outcomes.He holds the position of Chief Science Officer with the MAJERS Corporation.
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In the past 10
years, Coffman has presented to thousands of groups on the topic of
creating great places to work and their impact
on individuals, families, organizational growth and creating engaged
customers. His research and thoughts have been published in the Wall
Street Journal, Business Week, Chief Executive magazine, CIO
Magazine, The Economist, Fast Company, Fortune, the
Harvard Business Review, the Harvard Management Update, Inc.
magazine, the International Journal of Management Reviews,
Microsoft Executive Circle, The New York Times, USA Today, and the
Washington Post. Coffman recently published an article titled
"Manage Your HumanSigma" model — a management approach that
assesses, manages, and improves the quality of the
employee-customer encounter — in the Harvard Business Review.
Coffman is the coauthor
of one of the best-selling management books of all time, First,
Break All the Rules: What the World’s Greatest
Managers Do Differently (Simon & Schuster, 1999). Now in its 47th
printing, First, Break All the Rules has been translated into over
30 languages and has appeared on the bestseller lists of The New
York Times, the Wall Street Journal, Business Week, and USA Today.
Coffman is also the coauthor of Follow This Path: How the World’s
Greatest Organizations Drive Growth by Unleashing Human Potential
(Warner Books, 2002). Follow This Path has been translated into over
15 languages and is an international bestseller.
Coffman lives in Denver, Colorado, with his wife, Tammy, and three
children, Katie, Claire, and Clayton. |
Event Timing:
9:30 - 10:00 AM - Networking/Continental Breakfast
10:00 - 11:30 AM - Guest Speaker, Curt Coffman
11:30 - 12:00 AM - Q&A
Location:
Children’s Hospital Boston; Waltham MA location
(781) 216-2100
9 Hope Ave Waltham, MA
Directions to Children's
Hospital Boston at Waltham
Program Fees:
CMASTD & Alliance
Members* & Non-Profit Organizations** - $129 per person
Non-Members - $139 per person
*
Alliance members:
MetroWest HRMA
HRMA Central Mass.
Bay Colony RI ASTD
Greater Boston ASTD
ISPI (International Society of Performance Improvement)
NELA (New England Learning Association)
Worcester State College
UMass Donahue Institute
** Non-Profits:
American Cancer Society Girl
Scouts of Montachusett Guild
of St. Agnes
Register online for
this event at this link:
registration@cmastd.org
Include your Name,
Company, Address, Phone, Email, and Organization Membership
and promptly send your check payable to
CMASTD to: CMASTD PO Box 133 Ashland, MA 01721
Only 70 seats will be sold for this program!
All reservations must be
paid in advance to guarantee your seat.
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